Terms and Conditions

1. Introduction

Welcome to Grey Brick Pty Ltd. By accessing our website or using our services, you agree to be bound by these terms and conditions. If you do not accept all of these terms, then you may not use our services or access our site.

2. Intellectual Property Rights

All content published and made available on our site, including texts, graphics, logos, images, and software are the property of Grey Brick Pty Ltd and are protected by copyright and intellectual property laws.

3. User Accounts

When you create an account on our site, you agree to the following:

  • To maintain the security of your password.
  • Not to disclose your password to any third party.
  • That you are responsible for any activities that occur under your account and password.

4. Sale of Goods and Services

We commit to fulfill the terms of any transaction you make with us. This includes:

  • Selling goods as described in our website.
  • Ensuring satisfactory quality of our products.
  • Completing services with a reasonable level of skill and care.

5. Availability and Errors

We aim to keep our stock counts accurate, but sometimes discrepancies can occur due to system glitches or inventory errors. If you order an item listed as available that is actually out of stock, we will promptly contact you to provide an estimated arrival time or offer a substitute. If these options are unsatisfactory, we will issue a full refund. We reserve the right to correct errors and update product information without prior notice.

6. Payments

We accept the following payment methods on our site:

  • Credit Card
  • Debit Card
  • PayPal All payments made are processed immediately and are non-refundable except as required by law.

7. Consumer Protection Law

Our services and products are protected under the Australian Consumer Law. Under this law, you are entitled to a range of consumer guarantees regarding the goods and services you purchase from us.

8. Cancellation and Refunds

You may cancel your service under certain conditions. If allowed, refunds will be processed according to the payment method used at the time of purchase.

9. Limitation of Liability

Grey Brick Pty Ltd and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities, and expenses including legal fees from your use of the site.

10. Indemnity

You agree to indemnify Grey Brick Pty Ltd from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your conduct or connection with this website or service, your violation of these terms and conditions, or any other breach of the rights of another person or party.

11. Dispute Resolution

Subject to any exceptions specified in these terms and conditions, if you have any issue or dispute with Grey Brick Pty Ltd, you agree to first try to resolve the dispute informally by contacting us.

12. Changes to These Terms and Conditions

We reserve the right to modify these terms at any time. We will post the updated terms on the site and notify you of these changes. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms.

13. Governing Law

These terms and conditions are governed by the laws of the State of Victoria, Australia.

14. Contact Details

For any questions or concerns regarding these terms, please contact us at:

  • Address: Unit 2/397 Princes Hwy, Noble Park VIC 3174
  • Email: help@greybrick.com.au
  • Phone Number: 0 451 432 473

Conclusion

By using our website and services, you agree to comply with and be bound by these terms and conditions.