Shipping Policy
Processing Time:
All orders are processed within 1-3 business days. You will receive a confirmation email once your order has shipped.
Shipping Methods:
We offer several shipping options to meet your needs, including standard and expedited shipping. During checkout, you can select your preferred shipping method.
Shipping Rates:
Shipping rates are calculated at checkout based on your location and the weight of your order. We offer free standard shipping on orders over $2500
Delivery Time:
- Standard Shipping: Typically takes 5-7 business days.
- Expedited Shipping: Typically takes 2-3 business days.
Please note that delivery times may vary based on your location and any unforeseen circumstances.
International Shipping:
We currently ship to select international locations. Additional customs fees and duties may apply, and are the responsibility of the customer.
Order Tracking:
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment on our website or through the carrier's website.
Lost or Damaged Orders:
If your order is lost or damaged in transit, please contact us at Help@greybrick.com.au. We will work with the shipping carrier to resolve the issue promptly.
Contact Us:
For any questions or concerns about shipping, please reach out to our customer service team at Help@greybrick.com.au.
Thank you for shopping with GreyBrick!